Microsoft announced that all of its services—including Teams, Outlook, Copilot—following an outage that lasted more than 24 hours and caused serious communication problems for companies, organizations, and governments.
Microsoft had previously reported that there were no indications of a cyberattack and attributed the problem to server malfunctions, a “technical error during the process of upgrading its network capacity.”
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Engineers attempted initial corrective measures to restore the servers to operation, but the sudden return of millions of users knocked them offline again.
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To break this vicious cycle, the company was forced to artificially limit data flow by geographic region, roll back to previous software versions, and proceed with a slow, controlled reconnection, verifying stability at every stage.
The tech giant has committed to providing “a full report” on the incident “once it completes the necessary investigations.”
The outage affecting key Microsoft services began on Thursday afternoon (Cyprus time) and reached a scale comparable to that of the CrowdStrike incident (July 19, 2024).
The problem affected government agencies, schools, hospitals, and businesses, and heightened concerns about dependence on cloud-based services.
Source: In.gr
