Primetel announces that Kyriaki Ioannidou has assumed the role of Chief Commercial Officer, with responsibility for the company’s overall commercial strategy and operations.
In her new role, Kyriaki Ioannidou assumes overall responsibility for Primetel’s commercial management, which includes sales, customer experience and service, Marketing & Product, and wholesale operations. Her responsibilities encompass all B2C, B2B, and wholesale activities, as well as the management of strategic agreements and commercial partnerships.
Kyriaki Ioannidou has many years of experience at Primetel, having led critical customer-centric and commercial operations, such as retail stores, the call center, customer service, technical support, the Retention and Customer Loyalty teams, digital channels, as well as Wholesale and Carrier Relations activities.
Throughout her career at the company, she has made a significant contribution to the development of commercial channels, the management of strategic partnerships and agreements, and the strengthening of Primetel’s customer-centric approach.
Ms. Ioannidou holds a BSc in Mathematics, an MSc in Information Systems, and a PhD in Computer Science.
Primetel’s management congratulates Kyriaki Ioannidou on assuming her new responsibilities and wishes her every success, expressing confidence that her experience, her in-depth market knowledge, her business acumen, and her customer-centric approach will contribute significantly to the company’s continued growth.
A key priority for the coming period is the further expansion of Primetel’s customer base, with an emphasis on the customer experience, service quality, and modern product offerings tailored to the needs of the Cypriot market and designed to deliver real value.
About Primetel
Primetel is one of the leading telecommunications service providers in Cyprus, offering comprehensive mobile, landline, internet, and television services to individuals and businesses. With a focus on innovation, modern technological infrastructure, and excellent customer service, the company continues to invest aggressively in the future of connectivity and digital growth.